Our Reviews

Friendly service folks. Never had any issues

Brought the car in for $30,000 mi check up in an oil change and that's a work order wrote up and it was done within an hour time frame and they were courteous and white and then an excellent job

I purchased my car there in 2022. Ever since I made the purchase I feel like the care you get in the sales department completely diminishes wants you sign the papers. After that the communication and attentiveness is out the window. I WILL BE BUYING A FORD BECAUSE OF THIS. Literally since I bought my car every single time I have had to have it serviced I have left feeling irritated at the inconsideration of the staff. They’re not pleasant on the phone. I have had my contact information updated every time I go there as well as online but every time they call my moms phone when it’s time to update me on my car, if I get an update. Most of the time I have to reach out the find out what’s going on. We’re not talking repairs here were talking maintenance like oils changes. Recently I was there for a diagnostic that was booked well in advance with plenty of information on what’s happening had a 9 am appointment by 3:30 I am calling repeatedly because no one aside from the service employee I dropped the car with knows anything. After over 6 hours I finally got an answer with a quote. Less than an hour before closing. I promise that this last experience although in the grand scheme of things was relatively small it was the last of many grains of sand that have confirmed I will not be returning for my next car purchase.

On time, and in and out quickly.

I was greeted with friendly, knowledgeable sales personnel when I entered the dealership. The sales person inquired about my needs and wants in a vehicle and then showed me vehicles which met my needs and wants. The gentleman in charge of financing worked with me to finance the vehicle I chose and he was most patient and kind. The owner of the dealership insured I was taken care of with the utmost respect.

We always have a good experience with Cecil Clark dealership for our maintenance on our vehicle.

Service and staff are excellent

very nice people

Fast and easy

Everything went nice and smooth.

Mike was very good to work with. The dealership itself looks like a place I will be happy to go to for my service needs.

Always quick service and check out!!

Employees are great especially Andrew who worked on my car. He is very good, friendly and careful with it.

Todd Kendall was the one that corrected the issue! After bringing my truck as I had to bring it back after a $5,000.00 plus service on my engine.

We had a very positive experience when we purchased our new vehicle. We stopped into the Cecil Clark Chevrolet dealership near us just to "take a look". Well, all we can say now is that we love our new Trailblazer! Jorge worked with us through the whole thing, answered all our questions and took us quickly through the paperwork without being pushy or overbearing. He made buying a new car a very pleasant, happy experience, as it should be. Thanks Jorge!

Nobody, but nobody beats a Cecil Clark deal! My buying experience was low pressure and easy! Thank you Cecil Clark team!

Friendly, courtesy and prompt service.

Friendly staff, speedy service, and a comfy lounge with TV, wi-fi and donuts. What more could you need? A+++

Good and courteous people

Everything went well except you couldn't find me tires

Came in for an oil change, I was in and out in no time. Thanks!

very friendly and professional staff

Friendly service personnel

Made appointment. Arrived and turned over keys for service. Service was completed in appropriate time.

Service was actually done well, BUT it was the result of a problem. There were 11 softare updates that were not done. The problem was resolved once the updates were applied. It took over 3 HOURS to do the updates. When I asked Why I wasn't notified that my vehicle needed updates I was told that there is no notification to owners. "Just wait until you have a problem and bring it in and we'll see if it needs updates" was the dealerships' stance. A call to Chevy support ended with referral back to the dealership. So Chevy's POLICY IS TO NOT NOTIFY OWNERS OF NEEDED UPDATES BUT TO WAIT UNTIL SOMETHING MALFUNCTIONS TO PERFORM THE UPDATES. Ask me if my next vehicle will be a Chevy! oh and YES please publish my response!! I'm sure you won't, but I wish you would.

Bought the 2021 Equinox from CC. All maintenance done at CC except twice (Walmart and Pep Boys—disappointed with their service departments).

Always friendly and outstanding service! Rick from service is awesome! Friendly, approachable and straight up. We appreciate that… we have another car from another dealer we bought before moving to Lake County and our experience with them is so different! Highly recommend Cecil Clarke

It was quick, efficient and professionally taken care of

Everything went well, I wanted a lower price, although still feel like I got a good car for the money. Salesman Chris was informative and knowledgeable. Happy with my new car so far.

We were greeted at the door by Jose and proceeded to look at the vehicle we were interested in possibly purchasing. It was the easiest and most relaxing car buying experience I have had in years.

I never used Cecil Clark Chevrolet for service before now. Unbelievable service, friendly customer service, and price was not bad at all. I brought on two diesel trucks and next day both completed and running great again!! Thank you from Big Sky Roofing

The communication was good. The work itself is difficult to determine, but the truck is running well so I am assuming all is good. I definitely appreciate the time they spent with the warranty company, helping to get this covered. I was disappointed with the condition the vehicle was returned in. There were oily hand and footprints all over the truck, especially on the grill and around the engine compartment. I'm not sure it makes sense to put a paper floor mat in to protect my mat if you are going to leave the truck filthy. There was also a section of the grill that was not reattached and is loose/rattling.

Still confused about GM Financial to Wells Fargo switch. My husband is in critical care at Leesburg Regional since Sunday. Having to oversee bills from hospital. Cecil Clark has always been good to us.

I had to wait for a long time but I was comfortable and they kept me updated

Friendly and competent

Service for my truck oil, tranny, and belts service. Rich was awesome! All good

The service department took be in as soon as I got there even thought I was a little early. The diagnosed the problem, explained it to me and completed the job in less time than I was expecting. It is a long drive for me as I live in Apopka 40 minutes away, but it is worth the drive to feel comfortable about service to my vehicle. The only thing I do not appreciate is how many times your sales department calls me, texted me or emails me about trading in my car for a new car. I am not interested as I have to them every time they call. When the time comes that I want a new car, Cecil Clark will be the first dealership I come too. In the meantime, please stop the solicitation. Thank you

I had made an appointment online and when I arrived I was told twice they didn't have it on schedule.Whats the point in making an appointment if no one recognizes it?Thank goodness it was not busy!Also got a coupon online which I intended to use and that was brushed aside as well.Not the usual standard of service.

Very helpful and kind

Rich Charland my service writer was most helpful with addressing my concerns about my car,

We are always treated with respect, professionalism, and courtesy. All of our experiences at Cecil Clark have been wonderful.

Jose and Ricky were an absolute pleasure to work with.

Was on time and I waited it was real.quick

ISSUE WITH FOB KEYS, REPROGRAMMED BOTH. CCC KEPT ME APPRAISED DURING THE PROCESS.

The service was great my service advisor Michelle was wonderful and easy to talk to and explain things

.

Very kind, smart, easy to work with, outgoing and knowledgeable professionals and hometown feel!!!

Done in estimated time. Nice young man shuttled me home and back.

Very professional and friendly. Listened and acted on our suggestions. Felt the deal was fair!

Everyone is always courteous and accommodating

All was great as expected, very professional and efficient staff, service on my vehicle was prompt. I was pleased. Thank you

Friendly staff and comfortable seating area while waiting for service to be completed

My 2025 Trax was damaged from a careless, unlicensed, no insurance lady. Dave V was kind enough to drive it to the dealership for repairs, a 2 & 1/2 ride from Vero beach to Cecil Clark. Freddie in service was right on it dealing with insurance issues involving lots of phone time, I'm sure. I wasn't able to do the leg work as I had surgery and a lengthy hospital stay. Freddie didn't give up. He secured the parts and had it totally repaired in 2 & 1/2 days! Amazing!! Cecil Clark is surely a one of a kind company with a simple goal...to provide outstanding customer service by all of the friendly people who are employed there. Surely an unusual attribute and the reason they have had decades of success. A huge shout out to Dave, Freddie and Cecil Clark Chevrolet! YOU ROCK!!!!

Professional, friendly people in every area

Excellent customer service and oil change….just great people and service!

I called as my car would not start in the morning. They said to get the car jumped and bring it right in which I did. They were very helpful in determining it was my battery and that was replaced. They also price matched a battery that I found advertised. Thank you, Cecil Clark and it’s service department.

I purchased my 2025 Corvette out of state. The first Chevrolet dealership close to me apparently did not want to service my car. So I went to Cecil Clark next and they made me feel like family. Thank you Cecil Clark Chevrolet you will now have all my business and I will spread the word.

No issues.

They were on time and completed the service quickly.

Went in on Wednesday booked on line computer not in went back Friday not happy but went back took 4 1/2 hours probably won't be back

Was in and out in less then 45 minutes

My car was in for the same issue twice in as many weeks. I knew I had a leak in the tire and was dismissed by your service department the first time. When I came back I told the manager of the department that it’s a slow leak. I know it’s there and I want it repaired. After what I just spent on a new car. I shouldn’t have to demand it be repaired

Great people, nice clean environment and the process was very smooth. We hadn’t bought a car for 8 years so wasn’t sure what to expect.

We moved here 2 years ago from South Florida and love the Cecil Clark dealership and customer service. Michelle at Service was nice, friendly and very professional! Highly recommend Cecil Clark

We have purchased cars from other dealerships over the years but the buying experience at Cecil Clark Chevrolet was by far the best. 5 star service!!!

All the associates was very pleasant and helpful. Thank you

The efficiency is impressive! The time in and out was better than expected, and everyone is friendly and courteous. Very professional. We felt well taken care of.

Website is easy to navigate. We arrived knowing the vehicle we wanted. Emily and Micheal were excellent to work with.

It was excellent

658

our salesman Eric went above and beyond what any other salesman or dealership offered to do for us while we were in the market for our new truck purchase. Will highly recommend him!

Service Consultant Rich Charland was " Johnny On The Spot " when I brought my 06 Diesel Chevy PU in for Service with ( 2 ) Dead Batteries. He advised me he had an Open Bay and could take my Truck in for Service right now, which he did and I was back on the road in a very short time.

Rich is the best at caring for my crazy requests like keeping my engine bay clean, the interior free from grease smudges and not grubbing up the exterior with hand prints. Rally disappointed that you continue to penalize me by charging 3% to use my GM card. It cost me more to use it than I get back for using it. I called Van Gannaway service and they don’t have this money grab policy! Maybe I should have my truck and corvette serviced there?

in & out in a timely manner.

Nice lady took care of my check-in. Done in 1hr.

Professional, friendly, knowledgeable

Not the usual courtesy I experienced in past. Car service was good. But dirt smear on door and lots of sand on floor mat when I got back in. My previous car was always really clean when I got it back. Not a big deal but not as previously experienced. Just an fyi.

Donuts are great, service even better

The service is good, but I was horrified that to replace my windshield wiper blades I was initially charged $207.00. $97 of that was labor???? Next time I will get them on amazon for under $20 and do it myself.

Oil change and tire rotation in and out in an hour! Service department staff very friendly especially Rich!!!

Friendly and knowledgeable service

Never have an issue. Everyone is always nice

It was a great experience. Everybody was friendly and everything went well.

The staff made sure I was taken care of through the process. The made it easy for me and was very professional throughout. I’m glad I chose Chevrolet especially this particular one. Thank you again.

excellent salesperson and excellent finance manager.

Awesome

Always great service and friendly. Michelle was awesome and would highly recommend Cecil Clark for all your Chevy needs!

Cecil Clark Chevrolet personnel (service & sales) are patient, courteous and helpful. I recommend them to family & friends who are considering the purchase of a vehicle (new or used).

Always excellent work. They go above and beyond to please the customer.

Always treated well and happy.

Fast friendly service

Good job with my car and very nice people

Walked into service & was met immediately. Service order ready. Feed back from maintenance person relayed in timely fashion.

My sales person Kevin called me and told me to come in and they would get me in right away..And they did and it didn't take long..everyone there was super friendly..

We were very happy with every aspect of our buying experience. Our salesperson Ricky Reed was the best person we have ever dealt with.

Rich did a great job explaining the problem. Had pictures. Turns out it was a critter living on the engine and gnawing on an electric wire! Had LOF and tire rotation done while there as well. Car runs great!

THANKS for the new tires for my 2023 Tahoe.

It was great. Michael Johnson is the best. Love my new Blazer

paint was flawed it is barely noticeable now.

Fast, friendly

We had a very bad experience at a prior dealership earlier in the morning. Right from the door opening for us we were greeted very professionally by Andres. He asked us what we needed what we were looking for, and went to great length to make sure we were taken care of both with our car and physically with water and offering breakfast treats. . We went in looking to release another Trax and we ended up getting a better deal with great discounts after speaking to the dealer manager and finance gentlemen. The complete experience was excellent were new to Florida and have always bought our vehicles at the same dealership same sales person for many years. I felt like we were right back home.

Always the best.

Fast and on time service and they keep me well informed of upcoming service.

They took care of my car entirely. I used a privately owned car care place recommended by a person who knows them, and they didn't do my last service at all. I'll use the dealer for it from now on.

Quick and easy

rich charland is the best

Just an oil and filter change and hopefully a complete inspection. Was done quickly.

great people, great service

Always quick, thorough, and friendly.

At first I was greeted by a female who said the service agent was busy. She seemed to be in a hurry. Said sign sign sign and sit over there

Getting my truck fixed was a breeze at your dealership! Thank you!

Service department was great working with me to resolve the vehicle not starting & charging.

Service was done in a timely manner

The moment I walked in to the time I left dealling with mike and the entire staff has been excellent. We are very happy and pleased having mike for a salesman he made sure I was happy with the vehicle I was looking at. With no pressure to buy things went very well.

I spent more than $6,000 there yesterday. I had requested that you keep and return to me the sun visors you replaced but you threw them away. In addition, you no longer wash cars before returning them. I have been using. your service department for the 7 years I have owned my Spark, but at this point am unsure if I will return. Paula Kennedy

Excellent customer service, Service done in a timely manner. I love Cecil Clark Chevrolet

none

Rich and the corvette mechanic were great!! I will be bringing my Vett there from now on!!!

Sam did a great job ensuring my 60K scheduled maintenance was performed without duplicated maintenance from a few months prior. Nice to see her cking previous work!

My new service advisor. Samantha is absolutely wonderful. She stays on top of everything and explains everything to me. She keeps me informed all the way. When she says she’s going to have it ready for me she does. Thank you so much Sam for being my advisor

People were very nice. Oil change and tire rotation went great.

I got a fast appointment and fast service. Oil change and tire rotation within 24 hours of calling.

very good, but too long waiting for the short work (just installed dash mat on equinox ev.)

We were very pleased with our dealer ( Andres) who answered every question about every car we were interested in.

Prompt warranty repair! Service advisor Rich kept me informed and answered all my questions! 5 Stars!

I have worked with Rich in your service department for years. He is excellent. It is exactly what he’s doing. Follow us up could not be better. A great employee.

People always kind, friendly and professional. I trust the quality mechanics who keep my vehicle on the road and help it last.

Staff was friendly and helpful! Two hours for an oil change and tire rotation is way too long.

My sales representative, Rob Devonald was very helpful in every part of my journey in getting me into the vehicle I wanted I was able to negotiate all the things that I had asked for through him and his manager. and was able to get my new Silverado without spending the whole day on the dealership lot. Even after getting a deal done and leaving the dealership Rob has been very helpful with other needs that I was looking to have done with my vehicle. Thanks, Rob.

Service is the best. Richard is terrific. Andrew always does it right the first time.

Love coming here! Great customer service!

Rich Charleton was awesome as usual. It took a little longer and was much more than expected.

Communication between the service staff and myself were very poor. Service staff did not read the note on the keys to call me for a more detailed description of the issues.

Every thing was good

On time and they don’t make you wait to long. Won’t sell you anything you don’t need.

As usual a great experience! The staff was welcoming, helpful and knowledgeable. The service was timely and professional. I'll be returning I'm very happy!

everyone was friendly and informative as soon as I walked in. My salesman was great. he listened to my needs on what I wanted on a new suv. he was very helpful on showing how things worked on my new Equinox . being in my 70s things are a little tough to understand and he was more than patient on showing me the different new things on my suv. I have purchased at least 12 vehicles over my life span and I have to say Cecil Clark Chev dealer is the best dealership and salesman i have ever delt with. I will be back for another vehicle and tell all my friends on how great they were and my sales person Eric. He was one of the best sales people I have ever delt with. 5 STARS for the whole organization.

Chris Jorgensen in sales and Chuck Cheshire in the finance department were fantastic! They were extremely helpful and attentive to our needs and desires in purchasing a vehicle. All this started with bringing in my 2019 Silverado with engine trouble. Turns out it was a better deal overall to purchase a new vehicle. We ended up going back a few days later to purchase a second vehicle for my wife and they hit the mark both times. I couldn’t have had a better experience. It’s definitely not one of the corporate dealers and you can tell.

It was great

I was able to go in the same day I called . Work done in the time they said . Reps were pleasant .

Great dealership. Mike Sumners was very helpful and professional. Trading cars "is what it is!" If we're all happy in the end, it's a good deal. :-)

Very good service

Very courteous and helpful in explaining what can be done based on your particular situation

Vehicle was serviced in a timely manner

Fast and easy

very honest service tech.

Was able to drop my car off early, and pick up on time. I’m so happy I switched to Cecil Clark Chevrolet. The sales team was great and the maintenance team was phenomenal.

The service staff at Cecil Chevrolet is always 10/10

I bought this car in December and already have spent 3000.00 on service

Rob was awesome. We could have gone to another Chevy dealership that had the vehicle we wanted but came back to Cecil Clark due to him. We let him know what we found and he got it for us.

Very professional service.

Friendly service folks. Never had any issues

I had a great experience. I had a well knowledgeable salesman. His name was Eric Jorgensen. He shared with me, took time with me and made my experience. Good I would definitely send people back to see him. Thank you very much.

Timely

Our salesman: Jose was pleasant, efficient and very thorough. Would recommend him to friends.

SHOULD be a notify that credit cards are not acepted without a up charge for use.

My 2015 Camaro needed body work. Certain parts needed were no longer available and/or discontinued. Very disappointing. Collision personal very helpful and easy to deal with.

It was great

It was fast and efficient from check-in until check-out. Everyone was friendly and accommodating.

Not filling my washer fluid and not setting my tires at the right psi. Im not even sure if they even rotated them. Plus chaged me 60.00 for a simple change of my air and cabin filter that I provided. Not happy at all.

Great customer service Friendly environment

We were in need of a new car due to a total loss accident. We came to Cecil clark because we had bought from them two times previously. Mike Johnson helped us through the process quickly and thoroughly. The experience was a great experience.

Great customer service. Very welcoming, makes you feel comfortable. Willing to listen to our wants. Appreciate that it is family owned.

Well maintained. Friendly and attentive staff.

Our salesperson, Gavin, was the most pleasant we have ever worked with. We were impressed that he and this dealership did away with the hours long negotiation and gave us the bottom line we requested. We would definitely purchase there again as long as CarPlay continues to be available on Chevrolet cars.

I had an appointment which was confirmed two weeks.earlier when I brought the car in for a check engine light. Somehow my oil change appointment disappeared but the service advisor was able to fit me in. Service was fine as always but honestly the price is 30% higher than last year and I will likely have to look elsewhere

Very attentive

Friendly,, fast

Mr. Reed was a pleasure to work with. It was a very respectful and pleasant transaction. Would recommend anyone to buy there! ansaction

Don’t understand how customer service is non existent. How is it you purchase 3 vehicles from a location and have to fight for customer service? Are all locations like this. Didn’t use to be.

Great experience all the way around

They were timely

Fast service

Always nice and accommodating

The new tires put on were filthy. The rims were dirty. The whole car should have been washed after the job was finished.

Great customer service

Despite an 8+ week delay, by Progressive Insurance, before your body shop began their work.. all assiciated personel including Emily, and finished their work quickly and efficently ... only thee best Dave

Wonderful service department. Kept me informed of repairs. They were friendly and courteous.

Truck was done for an unknow period of time and I was never notified. 8am drop-off for oil change. At 4:45pm no one would pick up the phone in the service dept. (3 attempts and then the operator sent me to their voicemail). Finally heard back from the service dept at 5:30pm after I had to bum a ride home. Picked up my truck the next morning at 8am. The 24 hour oil change........ Classic.

Slow

Great Service

The service representative was top notch, no complaints there. But CC Chevrolet charged me $260+ for a diesel fuel filter change for an AC Delco fuel filter kit which costs $60ish at the parts store. Think I need to take my service needs somewhere else.

You can thank Dave Z. for this rating. I waited two hrs. for an oil change, tire rotation and nothing had been done. I am just getting over a heart attack, on oxygen and it was running out. I went home with nothing done, called salesman who sold me the car, Dave Z. He came next day, picked my car up and got it fixed. He deserved a gold star for customer, not the service dept.

Requested service for my Four Wheel Drive as the indicator light suggested. The dealership said all systems were fine and would not perform the service because the codes were not present. After considerable back and forth, the work requested was not performed.

We had a few issues, but they took care of everything. They went above and beyond. Thank you Sam for working with me.

Did a good job but 2 hours to do an oil change and tire rotation was too long.

Cecil Clark and the service team always do an awesome job for us.

Great service

Did not find antifreeze leak, front floor mat dirty

I would give 5 star if it didn't take an hour and a half to do just an oil change. Nothing else was done to it.

Nice, experienced people

Box it’s big enough

Always professional and polite

the service was done in a timely manner,very sadisfied.

Staff was friendly and helpful and made sure to explain details of the vehicle and contract options

Was greeted by Jason..followed thru and walked to car after repair by Jason. Very much appreciated.

excellent service and customer support - highly recommend !

I came for tires. They said 9 AM. It would be three hours at 2 o’clock. They didn’t even have the car in the shop. We needed a car because I had other things to take care of very poor service.

The only place I trust with my vehicle.

Worked my truck in with short notice & fixed it while I waited!

Made it so easy. Didn’t feel pressured or anything.

Repairs completed in timely manner, loaner car supplied which our old dealer never offered when asked. The tech who worked on our car took time to explain the repair prior so we were both on the same page and delivered car back and waited to make sure I was completely happy. He is a treasure and pure gold in my book!

Still a lack of updates on vehicle status. Other than that everything went well.

Quick, efficient, friendly , professional

The service department has always treated me with respect and kindness. I had a long wait but didn't mind. Boyd offered to have me taken home, but I declined. Riding safer on new tires with alignment!

Professional

This experience with this service appointment was less than excellent. There were several things that occured which required us to come on two consecutive days to have the work done. The work was completed for the most part, but there is a retainer screw now missing on engine air filter screw cover. This either was missing from the factory or from one of our service appointments with Cecil Clark Chevrolet. I request that this specific missing screw to be installed with the Service Advisor and also with the Service Tech that actually performed the service work on our vehicle. I also discovered that the cabin air filter cover retainer screw is missing and that an unauthorized notch was cut out of the plastic in front of that screw. That cut out was either done on this trip or during one of our prior service appointments. Additionally, both plastic latches on the cabin air filter cover no longer work properly to retain the cover in place. With the retainer screw missing and the top and side latch/tabs not functioning, the cover just sets there. As I said ALL work that had been performed on our vehicle prior to this one has been performed by Cecil Clark Chevrolet. The only reason I know about the missing screws and the latch cover latch/tabs is because on THIS occasion, I had elected to change the two air filters myself because they are both very simple tasks. This may be the last time we deal with Cecil Clark Chevrolet.

This is our second Equinox purchase, we bought one in 2022 and really enjoyed it. Our Sales persons Meridith and Mike were professional and knowledgeable and helped us find the right fit for our new Equinox.

Would have been a5, but 2v and a half hours for an oil change and tire rotation is a bit long

Since Rick is gone service is horrible. First we called for an appointment. Someone took our info and said they will call us back shortly and no one ever did. I had to go in person to make the appointment. When I got there I waited 2.5 hours for an only an oil change. Totally unacceptable.

Moved here and did our first service with Cecil Clark Chevrolet and haven’t looked back! Katie is the best! Great service, funny, witty, keeps me informed! She is an asset to Cecil Clark. I wish I could service my wife Palisade there!!

Disappointed that 99$ coupon for an oil change and tire rotation turned into a 120$ actual cost

Very helpful

Very professional, and a very courteous staff

We had been to another dealership prior coming in and your dealership is far better. I originally spoke with Jason. He knew what we were looking for for and we made an appointment to meet him last Saturday. He phoned us to let us know that he had an emergency but arranged for Steve to help us. Steve was great. We originally thought about a Trax. He notice that we had a Terrain and after looking at the Trax showed us the Trailblazer saying since we had a suv we might like the Trailblazer better. He was correct. After comparing pricing options we decided on leasing again. There was two models the active and RS We first chose the Activ but before sign the document we changed to the RS. He was so patient and helpful. Thanks Steve for making us happy. He definitely gets a hold star. Jason did call us to ensure Steve took good care of us which I thought was very nice also. A great dealership!

i loved meridith she was honest and really explained everithing. It was a pleasant experience

nice to buy a car without the hassle... the price given is the same as the website listing. Our salesman (Steve) was actually helpful in explaining trim packages and options.

We had very helpful sales person. Merideth at Cecil Clark Chevy. She new we've been looking and we were tired . Very happy with our Chevy Trax car. Manager explained everything to us.very pleased with whole transaction. Thanks again carmen

Gavin was incredible to work with, patient, knowledgeable and just an all around pleasure to deal with. Very happy with my 2026 Trailblazer Activ.

My 2024 Colorado began throwing a menu of codes that seemed very odd and I called service as I needed the truck badly. Katie March said to bring it in. When I told her what had happened, she took a guess at what the problem was. 100% correct. had to leave it and caught a ride from the parts truck. Had it back that afternoon and Katie had it spot on. Great work. Customer sine 1976.

Good

Very pleasant experience no pushy salesman. It was a pleasure shopping there. Everyone is so friendly, nice and knowledgeable.

Very efficient in and out for a warranty evaluation.

Very helpful and accommodating in choosing new tires and picking me up at home. Very friendly

Not much to say but great service.

Great job!

Service Department is very good, professional and helpful.

I was astounded at how easy, quick and painless Cecil Clark Chevrolet made it for me to purchase my new vehicle.They understood my questions, concerns and made feel very comfortable and did not try to pressure me into buying anything I did not want. I knew the vehicle I wanted down to the vin number and that’s the vehicle I left with! I feel they got me the best deal and at the price point I was going for. The sales team is very easy going, friendly and professional. I would recommend Cecil Clark Chevrolet to anyone looking to purchase a new vehicle.

Brought my car in to the Collision center after a minor accident. Met with Becky. Estimate was given and I scheduled service On the day I brought my car in for repairs I met with Marie. She was very professional, courteous and explained everything that would be done. I was also informed that I would be kept informed as the work was progressing. I have never had more detailed information as I received every step of the way. I knew when my parts arrived via text messages and Marie contacted me as well to keep me in the loop of the progress. Hands down the BEST service I have ever received from any car dealership. Thanks to Marie for keeping me informed. It was a great pleasure to deal with such a wonderful person as Marie and a dealership who took good care of me and my car. Thanks again

As always great people to deal with. Everyone is down to earth especially the owner of the dealership.

Had oil and filter change done

Personnel were very helpful and expedient. parts were ordered and a service date set up to install the part. The part was installed at the appointment in a pre-established time frame. The only problem as with everything thing else is prices, nothing new. over all excellent service.

Gavin was an awesome salesman and he couldn’t have been more professional!

Good service

My alarm system kept sending me the service brake assist alert, so i called the dealership, Kathy asked if i could bring the car in and as soon as they could service she got back with me. She arranged for Mike to drive me home which was very nice. She kept me updated before leaving that nite, mechanic suggested I have quite a few things done including a new battery and other stuff. It was an expensive fix, $2000, but I figured it’s better than buying a new car so I said yes. Tuesday Kathy Texted me that it would take most of the day, and at 445 pm she texted that the car was finished. She kept me updated both day’s which I really appreciated, and I gave her a big hug at the end.

Boyd was awesome

I had a 9:40 appointment for an oil change on 6-2-2026. I arrived at 9:20, and the car was brought in soon after. My car, a 2015 Camaro Commemorative Edition, bought new, has been serviced by Cecil Clark since 1-13-2016 to my satisfaction until now. Nearly two hours later, the oil change & multi-point inspection was done. In the past this would have taken 45 minutes. The technician, inspecting the air cabin filter, removed items from the glove compartment and left them spewed about on the passenger floor. Boyd Evans was informed. Pricing has doubled on the filter, $13.76 to $27.81, shop supplies(whatever that is), $4.50 to $9.99 since May 2025( 38940 mileage oil change). Mileage on car - 43741 in eleven years and in immaculate condition. Thankfully my wait time was "softened" in speaking with Mike Johnson, who I know through the Villages Camaro Club & Chuck Cheshire, who handles my extended warranty. That said, I will have to think twice where I will go for the next oil change. Suggestion as a promo: After 10 oil changes, number 11 is free as a "thank you" for being faithful customers. Robert Pugliese

Was very assuring and they kept me up to date on the status of my vehicle

Very professional from the second I pulled up till I left

Friendly, helpful and informative.

The service person was so professional.

Oil change and tire rotation excellent service

Bill was great in setting up our new truck.

Service is fantastic. From scheduling a appointment, vehicle check in at arrival, advisor really listened to my concerns, took photos to document. They offered a courtesy ride back to my work and offered to pick me up when done. They called and reviewed their findings and confirmed all parts were ordered. Gave me anticipated wait time for parts to come in. I was able to meet the technician to thank him for the care he took to not get my suede dirty as others in the past have not been so courteous. Overall experience was above expected. Thank you!

Cecil Clark employees were all very courteous and proficient in their tasks. My mechanic, Andrew, was amazing. He was extremely knowledgeable and efficient.

I was pleased with the service until 2 days after receiving my car back the check engine light came back on.I called immediately.I was out of town for 7 days.The woman I talked to said if it quit to take it to the nearest dealer and they would honor my 12mo.12,000 mile warranty I received after first 2000$ repair.Now I am told I will have to pay for another diagnostic and only if its a problem with what THEY previously "fixed" would it be covered.My car was towed in and was at the shop for 7 days before it was even diagnosed the first time!They were supposedly going through everything to find out what the problem was.2 days after I received it back it developed a NEW problem?I am very disappointed in the Chevrolet attitude at this dealership!I have been a Chevy owner for years and this makes me angry.They said they have no loaner cars available and being retired I relief on friends to transport me while it was in the shop.If it is in the shop for another extended period I need to have some transpotation available.

My tires never came in when ordered. Had to order from one department and schedule with another department for installation. No one at install even knew that I had ordered tires when I came for my appointment . Never called to tell me that no tires there. They did go get tires but I was at dealership for 5 hours forctires change.

Very pleasant again.

great

A great experience. Curtious and professional.

I don't want to say anything here, I said it was excellent what more do you?

Just wasn’t great, left me disappointed. Had time issues, tech issues, quality issues, It was exhausting.

My first indication that that was going to be a bad experience was when I booked an appointment for service online and indicated that I needed a transmission diagnostic. I booked my appointment for a Saturday morning because like most people, I work during the week. When we got there to drop my car off, we were told no one would look at it until Monday since there’s no one working that can do diagnostics on Saturdays. If that’s the case, the online appointment scheduling shouldn’t open up Saturday availability when selecting the diagnostics option if no one is going to be able to do the diagnostic. Nevertheless, we dropped my car off. This was Saturday May 30th. On Monday I received a text message at 1:45 that said my vehicle had been assigned to a technician and that they would have an update for me by Tuesday June 2nd . Tuesday at about noon I received a new text saying that they needed my approval to “drop the pan” on transmission which would cost me about $500.00. Apparently this was the first step in determining what was wrong with my car. I agreed to that and they proceeded. Wednesday the 3rd and Thursday the 4th went by with no updates provided. I was told the whole shop was a bit behind. By Friday June 5 at 4:45pm I was sent a text again that stated the technician Tom had found that valve 4 was stuck. He was recommending I replace my entire transmission! I repair that would cost close to $8,000.00 on top of the close to $500.00 I had already authorized to “drop the pan”. On Monday June 8th I sent a text to Katie who I believe was my service writer, if that’s what her title is. I asked her if Tom could provide me with some other options as I didn’t have $8,000 to replace my entire transmission. By Wednesday June 10, Katie texts me saying that Tom “May now only recommend a valve body replacement” rather than a full transmission replacement but that he still feels that replacing the transmission is the best option. By Friday June 12, I was provided a new estimate for valve body replacement which would cost me about $2800 for parts and labor and come with a 1 year warranty. Friday June 12 I authorized for the parts to be ordered and work completed. I was told about a week before the parts would arrive and it arrived on Thursday June 18 as I got a separate text confirmed it had arrived. I followed up with Katie that same day for an update . I went through Friday with no update. Saturday June 20 Katie sent me a text stating it would be likely Thursday / Friday the 25 or 26 before Tom would get to my car because he was in Orlando in training on Tuesday 6/23. Thursday the 25 came and I sent a text to Katie for an update. She responded stating she was waiting for Tom to return from a test drive and she would provide me with an update. My car has now been with Cecil Clark for almost 1 month and they are not prioritizing my car?? Super frustrating. Friday the 26 comes around and I get a text late Friday afternoon stating that Tom isn’t going to finish and it may be Monday before he does. Monday 6/29 and Tuesday 6/30 come and go with no follow up. Mind you, I’m texting Katie for updates with no responses. My boyfriend calls and asks to speak to a manager on Wednesday and has to leave a message. I finally call Wednesday 7/1 and ask to speak to Katie. I’m transferred to her and then someone picks up staying I need to speak with Edwin so then I’m transferred to Edwin and I get his voicemail. Someone finally calls me back and tells me my Tahoe is ready for pick up. No explanation of why it took so long. No apologies. No offers for any sort of discounts or refunds. Nothing. Almost $3,300.00 and over one month later, I finally have my car back. I should also mention I also had to rent a car which cost me $212.00. Luckily, I only had to rent a car once but I had to inconvenience other family members to get me to and from work. When I got my car back, the front weather mat wasn’t replaced so it was sitting in the back of my car and there was black grease/oil or whatever it was all over the carpet in the drivers side. You would think the least they could do was fill up my gas tank and take it through a car wash but no. I guess that’s too much of an inconvenience for them. I purchased this vehicle from Cecil Clark so that’s why I took it there to be serviced. I will never buy a car from them again and I will most certainly never take my car there for service.

Friendly professional explain everything very simply

The whole thing went smooth. Very friendly

Excellent service, very knowledgeable people

Check was long. To much computer work.

They do a great job

Eric was very polite and kept me updated on repair.

We had an issue with the system not connecting periodically with the satelite. Boyd was attentive to the issue and he had it checked in service. He informed me that a part should be in in 3-5 days and service would call for an appointment. Hopefully it will arrive soon and then I can report complete satisfaction

Prompt, thorough and courteous.

Great

Thank you

Good

Just had to make 2 trips because of incorrect part but everything was good

Mike Sumner ws a very knowledgeable person, very easy to work with

My experience was great was able to get mostly everything taken care of prior to arriving at the dealership with two kids in tow allowing our time at the dealership to be minimal.

Great customer care

Boyd was great in helping me with my tires. This dealership is always professional and pleasant to work with

I told Meredith the 3 vehicles I wanted to look at and she had them ready when I arrived at the dealership. She's very knowledgeable, helpful, and passionate about what she does. Chuck in finance is a genius at his job.

Set appointment for 11 am. For simple oil change the work was not completed until 1pm will be taking my business elsewhere in the future.my father in law work for GM well over 30 years and he would be mortified by the workmanship.

I came to Cecil Clark to trade in my Tahoe. They didn’t have the specific one on site that I wanted but they found one for me and within 2 days I drove off in my brand new 2026 Tahoe LT. Every bit of the experience was wonderful! Michael Johnson was amazing! He was so kind and the entire process was just so seamless!

The new crew just doesn’t keep you as informed about what is going on as the old crew did but the service is still good

Dealership is fine. Cost for an oil change is ridiculous. To be told because I have a high performance car it comes with a higher cost. I was a mechanic for a lot of years and the procedure on a corvette is no different than a Chevy Impala.

When I started taking my car to CC after moving to Leesburg the service desk person guided me through rewards and how to apply them to reduce my bill. He is not there anymore and gone are the incentives too. I did have a coupon sent by email that was applied. I know times are difficult but we are hit by price increases everywhere, especially us seniors. The service person was nice and professional. Only thing is I spent more than 2 hours there (never before) and I was hungry and getting a headache. I don’t eat doughnuts so I tried to drink more coffee. The highlight of the experience was a beautiful rose we were given by the owner.

Eric was an excellent sales consultant.

Case of not knowing tire inventory! On my way to dealership to have my 2024 Chevy Equinox serviced, I picked up a nail in my rear drivers side tire! In checking out the tire, it was determined the tire was not repairable. I was told they didn't have that particular tire in stock, one would have to be ordered. After considerable time had lapsed, a tire was eventually found in inventory! Totally unacceptable! My visit to the dealership amounted to over 5 hours!

I have a maintenance plan. I was sent a bill for 130.00?